Contact Eva Victoria
Have a question about an order, our jewellery or a personalised product? We're here to help. Call, email or visit us in Killybegs.
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Eva Victoria Jewellery
Frequently Asked Questions
Find quick answers to some of our most frequently asked questions about jewellery, orders, delivery, returns and visiting us in Killybegs, Donegal.
Where is Eva Victoria Jewellery based? +
Eva Victoria Jewellery is based on Main Street in Killybegs,
Co. Donegal, Ireland. We are an Irish family business serving
customers throughout Ireland and beyond.
Can I visit Eva Victoria Jewellery in Killybegs? +
Yes. You can visit us at McGee's Jewellers on Main Street,
Killybegs, Co. Donegal. If you are planning a visit and have
a specific jewellery enquiry, please contact us in advance.
Can I collect my online order in Killybegs? +
Yes. Free local collection is available from our Killybegs
location. If you would like to collect your online order,
please contact us to arrange collection.
Do you deliver jewellery throughout Ireland? +
Yes. We provide registered delivery throughout the Republic of
Ireland. Orders placed before 12pm Monday to Friday are normally
dispatched the same day.
How much is delivery in Ireland? +
Delivery within the Republic of Ireland is €6.95 on orders
under €80. We offer free delivery on orders over €80.
How long does jewellery delivery take in Ireland? +
Orders within Ireland normally arrive within
1–3 working days. Delivery times are estimates
and cannot be guaranteed for a specific date.
Can I track my Eva Victoria order? +
Yes. Once your order has been dispatched, you will receive an
email containing your tracking information so you can follow
the progress of your delivery.
Do you deliver jewellery outside Ireland? +
Yes. We deliver to Northern Ireland, the UK and international
destinations. Delivery costs and estimated delivery times vary
depending on the destination.
Can I return or exchange my jewellery? +
Our 30-day returns policy applies to eligible
full-price items. Items must be unworn, in their original
condition and returned with their original packaging and labels.
Personalised or engraved items are excluded unless faulty.
Can I return or exchange earrings? +
For hygiene reasons, earrings cannot be returned or exchanged
unless they are faulty. This applies even if the earrings
are unworn. Please check your choice carefully before ordering
earrings.
Can I contact you about an existing order? +
Of course. If you have a question about an existing order,
please contact us and include your order number where possible.
This allows us to find your order and help you more quickly.
Can you help me choose jewellery or a gift? +
Yes. If you are choosing a gift or are unsure which piece of
jewellery would be suitable, please get in touch. We are happy
to help with jewellery choices, gifts, sizing and product
information.
Do you offer jewellery repairs in Killybegs? +
Yes. Our Killybegs jewellery repair service includes ring resizing,
chain, necklace and bracelet repairs, pearl restringing, stone
setting or replacement, jewellery cleaning and polishing, and
other jewellery repairs.
How can I contact Eva Victoria Jewellery? +
You can contact us by phone on
+353 74 974 1747
or by email at
olga@evavictoria.ie.
You can also visit us on Main Street in Killybegs,
Co. Donegal.
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